Seven Reasons to Choose Us as Your Technology Service Provider

 

  1. One-Hour Response Time – We respond to your service requests within 60 minutes, 24 hours a day, seven days a week, every day of the year. Our years of experience have taught us that quick response time is the best predictor of client satisfaction.

  2. Guaranteed Uptime– When your technology isn’t working, your business grinds to a halt. It’s therefore no surprise that reliability is the most sought after factor with regard to technology. For clients who choose our cloud platform, MyGrid Anywhere Computing, we offer an uptime guarantee, and provide substantial billing credits if our guarantee isn’t met.

  3. Business Continuity – We provide your business with consistency and continuity by offering a high level of expertise, a broad skill set, and 24x7 staffing 365 days a year. We also perform your system updates, maintenance, and upgrades afterhours so you don’t have to worry about interruptions during business hours.

  4. An Economical Solution – Hiring full-time technology support is cost-prohibitive for most small businesses. Outsourcing your technology support saves you money while getting you a much broader skillset. If your business requires in-house IT staff, we can supplement your staff with the tools and high-level expertise they need to manage your technology effectively and efficiently.

  5. Highly-Trained Staff with Your Best Interest at Heart – Our engineers have decades of experience working on hundreds of computer networks just like yours. They’ll find the most cost-effective solutions to your problems and won’t recommend expensive upgrades you don’t need.

  6. Fair Pricing Policies – We’ll complete projects and provide monthly support for a flat rate. We don’t like billing surprises, and we know you don’t either.

  7. Long-Term business Partner – We’ve been in business in since 2002. You can count on us to be there for the long haul and to stand behind all of our work. To date, hundreds of companies just like yours have trusted us to support, repair, maintain, and upgrade their computer networks.

 

 

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